In the Event of a Missing Child at Pickup:
- Immediate Action: Upon arriving to collect a child and finding them absent, first consult the class teacher to determine the child’s whereabouts.
- Contact the Club: If the child has been at school, reach out to the club immediately.
- Parent Notification: The manager or person in charge will contact the parents to inquire if alternative arrangements have been made for another family member to collect the child.
- Transport Remaining Children: If no arrangements have been made, ensure that the children in your care are safely transported to the club while the school initiates a search for the missing child.
- Keep Parents Informed: Parents should be kept updated about the situation as it develops.
Missing Child Off-Site (During Walks to and From Sessions)
- Immediate Notification: After completing the session register, promptly inform all staff that a child is missing.
- Reassurance: Provide reassurance to the other children in the group.
- Gather Information: Ask the children when they last saw the missing child.
- Contact the School: Provide a clear description of the child to school personnel.
- Mobile Communication: Share the PuliKidz mobile numbers with school staff while walking children to classes, ensuring you can be reached easily if needed.
- Search Deployment: Assign staff to search the area while ensuring the remaining children and staff have a designated safe location.
- Escalate if Necessary: If the child remains missing, contact the parents and local authorities for assistance.
Missing Child at the Club
- Regular Headcounts: Our daily procedures include regular headcounts to ensure all children are present. A register must be completed at the start of each session.
- Alert Staff: After completing the roll call, notify all staff immediately if a child is found to be missing.
- Information Gathering: Ask the children when they last saw the missing child to gather crucial information.
- Search Designation: The club manager or person in charge will assign specific areas for staff to search.
- Contact Authorities if Needed: If the child is still missing, parents and local authorities will be contacted without delay.