At PuliKidz, we understand that partnering with parents and carers is essential for fostering the well-being and development of children. We recognize that you know your child best, and our goal is to provide high-quality childcare that supports your daily commitments. We are always available to discuss any aspects of your child’s care, no matter how big or small.
To facilitate this partnership, we follow these procedures:
- Before enrollment, parents will be encouraged to share specific information about their child. This helps us better understand their individual needs and ensures a smooth transition into our care.
- We are committed to supporting parents with additional needs or those for whom English is not their first language. Our team is here to assist you.
- We maintain an open and transparent relationship with parents, welcoming discussions about your child’s care either in person or over the phone.
- Parents will be informed about the processes for registering comments or complaints, ensuring that your voice is heard.
- We ensure that all parents are familiar with our policies and procedures.
- Regular updates will be provided through newsletters, notices, and parent/carer booklets to keep you informed.
- We ask that parents promptly update us with any changes to contact information or emergency contacts.
- Any concerns regarding behavior management or other issues will be addressed collaboratively with parents to find effective solutions.
- We kindly request that parents respect our role as childcare providers by adhering to payment schedules, designated drop-off and pick-up times, and arrangements regarding holidays and illness. This helps us deliver the best care for all children.
- All information shared by parents is treated with the utmost confidentiality, except in cases where we are required by law to disclose information to the relevant authorities.
- We value your feedback and encourage open communication. Your views are important to us, and we welcome your input.
For any inquiries or to discuss your child’s care, please feel free to contact us at 07852151678 or visit us at 35 High Street, Braithwell, Rotherham, England, S66 7AW.